Month: November 2008

I'll never be out of a job

This poster was a great excuse to try my new mobile blogging software. I came across it at the Montparnasse train station this morning. “All our staff is at our disposal and will assist you in your whereabouts wherever you are in this station including the staff of the way-finding desk (near the end of

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Writing as design

Lately I’ve giving a lot of thought to the role of writing in experience design. It started with an article in the NYT that led to an article in the HBR by Tim Brown, CEO of IDEO and a leading thinker in the Design Thinking movement. I then tracked down the author’s blog. It was

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